受注明細検索APIにて、特定の項目を検索条件に使用するとレスポンスが帰ってこない。

いつもお世話になっております、ネクストエンジンAPIについてエラーが発生しているのですが、原因がわからないため質問をさせていただきます。

＃状況
・ログインのIDPWに間違いはなく、ログイン自体は成功している
・リフレッシュトークンの取得も正常に完了している
・取得項目は下記の通り
'receive_order_id'
, 'receive_order_shop_cut_form_id'
, 'receive_order_date'
, 'receive_order_send_date'
, 'receive_order_import_date'
, 'receive_order_deposit_date'
, 'receive_order_hope_delivery_date'
, 'receive_order_send_plan_date'
, 'receive_order_statement_delivery_instruct_printing_date'
, 'receive_order_cancel_date'
, 'receive_order_cancel_type_id'
, 'receive_order_deposit_amount'
, 'receive_order_delivery_cut_form_id'
, 'receive_order_shop_id'
, 'receive_order_delivery_name'
, 'receive_order_delivery_id'
, 'receive_order_payment_method_name'
, 'receive_order_payment_method_id'
, 'receive_order_total_amount'
, 'receive_order_goods_amount'
, 'receive_order_tax_amount'
, 'receive_order_delivery_fee_amount'
, 'receive_order_charge_amount'
, 'receive_order_other_amount'
, 'receive_order_point_amount'
, 'receive_order_order_status_name'
, 'receive_order_pic_name'
, 'receive_order_gruoping_tag'
, 'receive_order_confirm_check_id'
, 'receive_order_worker_text'
, 'receive_order_delivery_cut_form_note'
, 'receive_order_picking_instruct'
, 'receive_order_statement_delivery_text'
, 'receive_order_note'
, 'receive_order_hope_delivery_time_slot_name'
, 'receive_order_purchaser_name'
, 'receive_order_purchaser_kana'
, 'receive_order_purchaser_tel'
, 'receive_order_purchaser_zip_code'
, 'receive_order_purchaser_address1'
, 'receive_order_purchaser_address2'
, 'receive_order_purchaser_mail_address'
, 'receive_order_customer_id'
, 'receive_order_customer_type_id'
, 'receive_order_consignee_name'
, 'receive_order_consignee_kana'
, 'receive_order_consignee_tel'
, 'receive_order_consignee_zip_code'
, 'receive_order_consignee_address1'
, 'receive_order_consignee_address2'
, 'receive_order_gift_flag'
, 'receive_order_deposit_type_id'
, 'receive_order_credit_approval_type_id'
, 'receive_order_credit_approval_amount'
, 'receive_order_statement_delivery_printing_date'
, 'receive_order_important_check_id'
, 'receive_order_important_check_name'
, 'receive_order_row_no'
, 'receive_order_row_cancel_flag'
, 'receive_order_row_goods_id'
, 'receive_order_row_goods_name'
, 'receive_order_row_goods_option'
, 'receive_order_row_quantity'
, 'receive_order_row_stock_allocation_quantity'
, 'receive_order_row_stock_allocation_date'
, 'receive_order_row_unit_price'
, 'receive_order_row_sub_total_price'
, 'receive_order_row_received_time_first_cost'
, 'receive_order_row_wholesale_retail_ratio'
, 'receive_order_hope_delivery_time_slot_id'
, 'receive_order_temperature_id'
, 'receive_order_business_office_stop_id'
, 'receive_order_business_office_name'
・取得開始位置（offset）は0
・wait_flagは1
・検索条件に「receive_order_row_last_modified_newest_date-gte」を指定した場合、即座に応答が帰ってくる程度の件数
・同じ日付で「receive_order_row_stock_allocation_date-gte」を指定すると、エラーとなる
・エラーとなったとき、レスポンスが一切ないため、メッセージコードも判明しない状況
・１分経過した時点で強制的に遮断されたような動作をしている

上記の状態で、現在も続いています。
正常にアクセスできるときもあるのですが、頻繁にエラーが発生するため、お問い合わせさせていただきます。
調査、対処方法の方わかりましたら、よろしくお願いいたします。